Privacy Policy
Last Updated: January 2026
Sorensen's Glasshouse ("we," "us," "our," or "Company") operates the sorensensglasshouse.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our content.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletter subscriptions, or account creation, we collect your name, email address, phone number, and other details you provide.
- Technical Information: We automatically collect your IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity and preferences on our site.
- Usage Data: We collect information about how you interact with our content, including clicks, time spent on pages, and navigation patterns.
How We Use Information
We use collected information for the following purposes:
- Conducting analytics to understand user behaviour and improve site functionality
- Affiliate tracking to measure performance and commission calculations for casino and gambling partners
- Personalising content and recommendations based on your interests
- Sending newsletters and promotional communications (with your consent)
- Detecting and preventing fraud, security incidents, and abuse
- Complying with legal obligations under Australian law
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Track user behaviour to improve site performance.
- Affiliate Tracking Cookies: Monitor referrals to partner casinos and gambling platforms.
- Marketing Cookies: Deliver targeted advertising and promotional content.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, blocking cookies may affect site functionality. For more information, visit allaboutcookies.org.
Third-Party Links
Our website contains links to external websites, including online casinos, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, content, or policies of these third-party sites. We encourage you to review their privacy policies before providing personal information or engaging with their services. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
Under Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth), you have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete information
- Opt-out of marketing communications and promotional emails
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached
To exercise these rights, contact us using the details provided in the Contact Us section below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of information and the purposes for which we use it. For example:
- Contact information may be retained for customer service and marketing purposes unless you request deletion
- Analytics data is typically retained for 12-24 months
- Affiliate tracking data is retained in accordance with partner agreements and tax obligations
You may request deletion of your personal information at any time, subject to legal and contractual retention requirements.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@sorensensglasshouse.com
We will respond to your inquiry within 30 days or as required by applicable Australian privacy laws.
This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. We will notify you of significant changes by updating the "Last Updated" date at the top of this policy.